Ch - 14 (Documentation)

  • What’s good or bad?

  • Bad

    • User help in wrong language
    • Paid documentation

What might change the way the user might seek help

  • Audio 0:04:53.850701
  • help w/ libraries -> might just want method descriptions
    • popup in IDE
      • But not clippy
    • Search engine
  • common task
    • Easy explanation
      • documentation you provide
      • Online
        • Company websites
        • Blog/articles
          • threads/categories
          • pictures/videos
          • be careful about ads
        • Discussion groups
          • moderators
          • voting systems
          • recognition
          • scary
          • Audio 0:19:37.422261